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Senior Health Insurance Information Program

See the list below for SHIP contact information for each state.



Every state has a state insurance assistance program like SHIIP. These programs help Medicare beneficiaries, their families or anyone helping beneficiaries with questions and problems related to Medicare and health insurance.

State Program Name Phone Numbers
Alabama State Health Insurance Assistance Program 800-243-5463
Alaska Medicare Information Office *800-478-6065
907-269-3680
TTY 800-770-8973
Arizona Arizona State Health Insurance Assistance Program 800-432-4040
602-542-4446
Arkansas Senior Health Insurance Information Program 800-224-6330
501-371-2781
California California Health Insurance Counseling & Advocacy Program (HICAP) 800-434-0222
Colorado Senior Health Insurance ASsistance Program 888-696-7213
Connecticut Connecticut Program for Health Insurance Assistance, Outreach, Information & Referral Counseling & Eligibility (CHOICES) *800-994-9422
860-424-5274
Delaware Delaware Medicare Assistance Bureau *800-336-9500
302-674-7364
District of Columbia Washington, D.C. Health Insurance Counseling Project (HICAP) 202-739-0668
Florida Serving Health Insurance Needs of Elders (SHINE) 800-963-5337
TTY 800-955-8770
Georgia Georgia Cares 866-552-4464
Guam State Health Insurance Assistance Program (SHIP) 888-875-9229
Hawaii Hawaii SHIP 888-875-9229
888-586-7299
Idaho Senior Health Insurance Benefits Advisors (SHIBA) 800-247-4422
208-334-4389
Illinois Senior Health Insurance Program 800-252-8966
Indiana State Health Insurance Assistance Program 800-452-4800
TTY 866-846-0139
Iowa Iowa Senior Health Insurance Information Program (SHIIP) 800-351-4664
515-281-3011
TTY 800-735-2942
Kansas Senior Health Insurance Counseling for Kansas (SHICK) *800-860-5260
785-296-4986
Kentucky State Health Insurance Assistance Program *877-293-7447
502-564-6930
Louisiana Senior Health Insurance Information Program *800-259-5301
225-342-5300
Maine Maine State Health Insurance Assistance Program *877-353-3771
800-262-2232
Maryland Senior Health Insurance Assistance Program 410-767-1100
Massachusetts Serving Health Information Needs of Elders (SHINE) *800-243-4636
TTY 877-610-0241
Michigan MMAP, Inc. 800-803-7174
Minnesota State Health Insurance Assistance Program/Senior LinkAge Line 800-882-6262
651-431-2500
TTY 800-627-3529
Mississippi Mississippi State Health Insurance Assistance Program *800-948-3090
601-359-4929
Missouri CLAIM 800-390-3330
573-817-8320
Montana Montana State Health Insurance Assistance Program 800-551-3191
Nebraska Nebraska State Health Insurance Information Program 800-234-7119
Nevada State Health Insurance Assistance Program 800-307-4444
New Hampshire NH SHIP - Service Link Resource Center 866-634-9412
New Jersey State Health Insurance Assistance Program *800-792-8820
New Mexico New Mexico ADRC/SHIP Benefits Counseling *866-451-2901
505-476-4799
New York Health Insurance Information Counseling & Assistance Program (HICAP) 800-342-9871
North Carolina Seniors' Health Insurance Information Program 855-408-1212
North Dakota State Health Insurance Counseling (SHIC) 888-575-6611
701-328-2440
TTY 800-366-6888
Ohio Ohio Senior Health Insurance Information Program (OSHIIP) 800-686-1578
Oklahoma Senior Health Insurance Counseling Program *800-763-2828
405-521-6628
Oregon Senior Health Insurance Benefits Assistance (SHIBA) 800-722-4134
503-947-7980
Pennsylvania APPRISE 800-783-7067
Puerto Rico State Health Insurance Assistance Program *877-725-4300
(Only speaks Spanish)
Rhode Island Senior Health Insurance Program 401-462-4000
TTY 401-462-0740
South Carolina I-CARE - Insurance Counseling Assistance & Referrals for Elders 800-868-9095
803-734-9900
South Dakota Senior Health Information & Insurance Education (SHINE) 605-333-3314 East
605-224-3212 Central
605-342-8635 West
Tennessee TN SHIP 877-801-0044
Texas Health Information Counseling & Advocacy Program (HICAP) 800-252-9240
Utah Senior Health Insurance Information Program 800-541-7735
Vermont State Health Insurance Assistance Program 800-642-5119
802-865-0360
Virgin Islands Virgin Islands State Health Insurance Assistance Program (VI SHIP) *340-778-6311 ext. 12338
Virginia Virginia Insurance Counseling & Assistance Program (VICAP) 800-552-3402
804-662-9333
Washington Statewide Health Insurance Benefits Advisors (SHIBA) 800-563-6900
TDD 360-586-0241
West Virginia West Virginia State Health Insurance Assistance Program (WV SHIP) 877-987-4463
304-558-3317
Wisconsin Wisconsin SHIP 855-677-2783
Wyoming Wyoming State Health Insurance Information Program (WSHIP) 800-856-4398

*Phone Number available only to individuals calling within the state.

Last Updated 07/14/2015 (JLR)
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